We set up your KnowAll Matrix Library Software
You don’t need to worry about a thing. Our expert software engineers will set up your software on our hosted platform or on your servers for you.
Installation on our Hosted Platform
One of our application engineers will carry out your initial library software installation on the hosted platform and then give you access details. There is no need to involve you or your IT staff while we do this for you.
The installation is included in your annual subscription price.
Remote-Assisted Install On Your Servers
One of our application engineers will carry out your initial library software installation remotely. We will need to liaise with a member of your IT staff while we do this.
The initial remote-assisted installation is included in your annual subscription price.
If, later, you need to move the system to another server, there will be a charge to carry out this technical work if we do this work for you remotely.